|
How do I place an order?
Start by sending an e-mail to me, telling me what you have in mind. You can click here: e-mail to send a message to me.
What happens next?
I'll write back, and we'll begin to work together on your item. If it's a bracelet, we'll talk about the size, style and colors.
If I order a bracelet, how do I measure my wrist?
Use a tape measure or a ribbon or string to measure your wrist. I'll calculate from that measurement how long the bracelet should be.
Can I trust you?
I insist that no payment be made until your items are finished. At that point, I'll send you a photo via e-mail for your approval. If you are satisfied with my creation, I'll send an invoice and you'll send payment. The item will be shipped upon receipt of your payment.
I can put you in touch with some of my customers and I can give you my eBay User ID so you can check my eBay rating.
How long will it take?
Nearly everything I do is custom and I make everything myself, so it's going to depend on my schedule. I don't have a lot of items that are ready to ship, but I do have some. Please keep that (and shipping time) in mind if you need something by a specific date. (Sometimes I do have some beaded pieces worked up that just need to be sized, so don't hesitate to ask. I usually have a few bars of soap around. Silk, sometimes yes, sometimes no.)
A gift certificate is a good option if you're short on time.
What's the deal with the gift certificates?
You tell me how much you want to spend and then I make up a gift certificate that I can e-mail to you or the recipient. I can also mail the certificate if that is what you prefer.
What payments do you accept?
I accept payment via personal checks, money orders and Paypal.
With prior notice, I can accept credit or debit card payments via a Paypal, but I will add a processing and handling fee to the invoice. On bracelets, the fee is $2.00 per bracelet.
How much is shipping?
I normally ship via USPS Priority (because UPS and all the others think this island chain is located on Mars) which runs $4.05 unless you purchase something heavy, like a lot of soap. For heavy orders, flat-rate boxes can help to keep the cost down. You'll never pay more than the actual shipping charge.
What is the mailing address?
Handmade with Aloha PO Box 391200 Keauhou, HI 96739-1200.
|
|